PERIODS of crises can lead to intense chaos and communication meltdowns, especially when strategies to disseminate crucial information are not in place. This was evident when Covid-19 swept over the nation last year, and higher education institutions (HEIs) were caught up in the communication chaos that ensued.To avoid a recurrence, a local university has come up with a course called the Risk and Crisis Communication Module, which serves to better prepare and organise HEIs in the face of crises and emergencies. Read full story

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